1. GENERAL CONDITIONS
The General Conditions expressly regulate the relations arising Barnacork SL, Santiago Russinyol Street nº 14, Nave D2 - Polinyà 08213 Barcelona, Spain with VAT number B64822570 and third parties (from now onwards, “Customers”) that users register as registered user and purchase products via the online store of this website, official Barnacork SL Company.
2. RIGHTS AND OBLIGATION OF USERS
Customers agrees, in general, to use the Store to purchase the Products and use each of the services of the shop diligently,in accordance with the law, morality, public order and the provisions of these General Conditions, and must likewise abstain from using them in any way that may impede, damage or deteriorate the normal functioning of the Shop or prevent the Users from the normal use or enjoyment of the same, or that may harm or cause damage to property and rights of Barnacork.com, their suppliers, customers or any third parties in general.
Barnacork.com reserves the right to decide, at any time, the products that are offered to Customers through the Store. In particular, barnacork.com may, at any time, add new productsto the ones offered or included in the Store,understanding that unless otherwise provided, such new Products shall be governed by the provisions of these General Terms and Conditions.Likewise Barnacork.com reserves the right to stop providing or facilitating access and use at any time and without prior notice of any products offered in the shop.
The products included in the shop will in a way as reliable as the web visualization technology allows displaying web products actually offered. The characteristics of the products and their prices are detailed in the data sheet attached in the shop.
Nevertheless,colors and shades of the color may vary, by either the monitor which is displayed and also because they are derived from a natural product that is irregular and do not represent a contract at the time of purchase. The photos featured in the store are only for reference purposes.
Prices shown in barnacork.com are in Euros and include VAT, but shipping expenses are not included. Shipping expenses vary depending on the delivery address of the customer and the weight and size of the items ordered. Shipping expenses are indicated in the Cart and confirmed when validate the order. Shipping expenses are billed at the end of the order and add to the cost of the items ordered.
Barnacork.com reserves the right to change prices at any time, but the products shall be invoiced on the basis of rates in force when the orders are made. In the case of promotion prices will only apply during the term indicated in the same or while stocks of the product offered.
5. PROPERTY-RESERVATION AND RISK
Barnacork.com retains ownership of the goods until the moment that payment of the principal amount and supplements are made. The non-payment of a party may bring a claim of property of goods.
These provisions are not an obstacle for the transfer to the customer from delivery, risk of loss and impairment of acquired assets, as well as the damage they may cause.
The Client agrees and accepts that barnacork.com currently accept your order according to their available stock and the stocks of their producers and suppliers and will endeavor to respond to all orders.
With regard the sale offer, customers can only order the products offered during the term of the sale offer, which is indicated in real time in the store and within the limits of available stocks.
Once the deadlines of the sale/offer of a product and/or if the product is unavailable, it will be no longer for sale.
In case that a product is unavailable after confirming the order or after the closing of the related sale, barnacork.com will inform the customer by email or by phone of partial delivery of your order or cancel the order. In that case, barnacork.com will propose refund of amounts already paid in the form of purchase voucher, by bank transfer or check.
7. PROCEDURE Y METHOD OF PAYMENT
To make a full payment of the products of articles of this contract, customer may choose between some of the following payment methods:
Pay by credit card. The customer can choose to pay by credit card, to carry out the transaction at the time of ordering. Online payment by credit card is done through (from the bank's secure platform) security system that allows encryption of bank customer data during transmission over the network. Also you can make credit card payments through Paypal payment platform, in order to ensure the confidentiality and security of data transmitted via the web, BARNACORK, SL uses a secure payment system SSL (Secure Socket Layer).
Cash on delivery, the product is paid to the carrier.This payment method includes an additional surcharge of 3% on the total purchase.
The customer's order will not be validated until the payment is not made to the bank account of barnacork.com(for card payment and cash on delivery). If payment is not authorized, the customer order cannot be accepted.
8. DELIVERY SERVICE
Delivery times may vary depending on the product and delivery area.
When customers want the merchandise will be delivered later than scheduled, you must indicate at the time of ordering. The goods can only be retained in storage up to 20 days from the delivery date agreed. Once this period has elapsed, the storage of such goods will cost an additional 10% of the order value per month.
In case of non-compliance on delivery date specified in more than 21 working days, the buyer can choose to cancel the order by certified or registered mail with return receipt requested and will receive the amount paid. Non-compliance on delivery not is considered as if it has been delayed by choice or if customer has not been able to locate using the data provided.
The price of shipping cost includes transportation at street level. For products shipped by courier the goods are delivered to the customer's home without unpacking.
The carrier made deliveries from Monday to Friday in the morning or afternoon.
It is your responsibility to ensure that the dimensions of the article do not become an issue of accessibility to your home.
For products shipped by courier, it will not get in touch with the customer prior to delivery. If the customer is not at the time of delivery, you will leave a notice and the product will be held for 10 days. After this period, the customer will cover the cost of return.
The goods are always covered against the risks of transportation and handling error. If complaints regarding defects or deterioration marks (damage, missing product compared to the delivery order, damaged package, broken product, etc.), the customer must indicate the anomalies on the delivery of carrier and notify them to the following e-mail: email@example.com within two days from the date of delivery to the customer address. Will be answered with a receipt, this receipt will give precise instructions as to the process to follow.
Except in the case of hidden defects no claim shall be admitted upon receipt of the goods by the customer if he has not followed the above procedure.
The customer should never discard the packaging of the goods until verify that they are in perfect condition and verify all products match those requested.
9. RETURN OF PRODUCTS
In accordance with Article 44 de a Ley de Ordenación del comercio minorista, the customer has 14 working days to submit the return of a product barnacork.com counted from the date the order is received.
In Returns the client will be responsible for transportation costs which generate the return.
The Customer shall report the return to the following e-mail account firstname.lastname@example.org. Will be answered with a receipt, this receipt will give precise instructions as to the process to follow. It is essential that do not lose this receipt.
Afterwards barnacork.com will contact the client to indicate the steps to follow for its return. You must return the product within a maximum period of seven days after barnacork.com showing how to return.
Returns out of the above deadline will not be accepted. Neither the amount of any product that has been damaged by the customer or whose original packaging is damaged in a way that goes beyond simply opening.
The customer will receive the money from his refund by check, credit card or bank transfer. The procedures for refund are set barnacork.com
In Returns the client will not have any penalty.
Custom products for the customer will not accept exchange or refund in case of cancellation and, after more than five days from confirmation of order, they will lose their amount paid.
10. CUSTOMER SERVICE
For any incident, claim or exercise of their rights, the client may send an email to the address email@example.com
In accordance with law 23/2003, de 10 de julio, de Garantía en la Venta de Bienes de Consumo, all items under this contract are, in general, guaranteed against any manufacturing defect or dissatisfaction with the attributes specified in the contract, for a period of two years from the date of receipt of each good recognizing customers right to compensation for the item in the contract, as well as its replacement, the price cut and the termination of the contract, resulting, if necessary, repair and replacement of the free consumer item.
Defects caused by neglect, beatings, improper use or handling, improper installation not performed by an authorized barnacork.com or materials under normal use wear and service are not included.
The items for sale in the Outlet section are items on clearance. These items are sold at a price far below its usual price because it is surplus production of the previous year or have some kind of defect. These type of items - shown in more details - not entitled to claim warranty on overhead justifies its special price. The client is aware of this anomaly and accepted in exchange for an exceptionally low price. On the other hand, the client does retain the other rights and obligations like a barnacork.com product is involved.
In those incidents that justify the use of collateral are eligible for repair, replacement item, or rebates, in the terms established by law. The guarantee will be rendered invalid if altered, changed or replaced some of the same data or proof of purchase.
12. INTELLECTUAL PROPERTY
Customer acknowledges that all elements of the shop and each of the products, information and materials contained therein, brands, structure, selection, arrangement and presentation of content, and the software used in relation with them, are protected by intellectual and industrial property barnacork.com self or others, and that the General Conditions do not confer rights to such intellectual property to any other rights than those specifically referred to therein.
Unless specifically authorized by barnacork.com or possibly by other owners of the copyright, or unless it is legally permitted, the customer may not reproduce, alter, modify, disassemble, reverse engineer, distribute, rent, loan , make available, or permit access to the public through any form of communication to any of the elements mentioned in the previous paragraph. The customer must use the materials, elements and information that you access through the use of the shop only for their own needs, agreeing not to make any direct or indirect commercial use of the materials, elements and information obtained through them.
The customer shall abstain from eluding or manipulate any technical mechanisms by barnacork.com or third parties in the Store.
13. PROTECCIÓN DE DATOS
In accordance with Law 15/99 LOPD, we inform you that personal data and other information provided through the registration form, as well as from the transactions will be included and kept on file for processing, barnacork.com property as his cancellation is not requested. Treatment was allocated to the development and execution of the sale, customization of products and services you purchase and improvement of care and to promote products and services of barnacork.com
Customer expressly authorizes barnacork.com remission, including through electronic means, by barnacork.com, business communications and promotional offers and contests.
The customer may at any time exercise their rights of access, rectification, opposition or cancellation by contacting barnacork.com, or by email to firstname.lastname@example.org, attaching a copy of your ID identification document or substitute.
Replies marked with * in the registration form are mandatory. Its not reply prevent you making the purchase of the selected products.
Barnacork.com facilitates the use of personal passwords to the customer who is registered as such on the website. These passwords used for access to services provided through the Web Site. The customer must maintain under his sole responsibility passwords in strict and absolute confidentiality, assuming, therefore, any damages or consequences of any kind arising from the breach or disclosure of the secret. For security reasons, the password telematic services linked to the Website may be changed at any time by the client. The customer agrees to notify barnacork.com immediately of any unauthorized use of your password, as well as access by unauthorized parties to it.
If the client does not want to install on your hard drive a cookie, you must set your Internet browser software to block them. Likewise, the customer can eliminate cookies freely. If the client decides to disable cookies, quality and speed of service can reduce and even lose access to some of the services offered in the shop.